The love song of J. Alfred Prufrock.(T.S.Eliot) Essay

The love song of J. Alfred Prufrock.(T.S.Eliot) - Essay Example Through an irregular rhyme scheme, Eliot presents emotional focus and certain sets of descriptions. â€Å"Lingered upon the pools that stand in drains, Let fall upon its back the soot that falls from chimneys, Slipped by the terrace, made a sudden leap†. Eliot tells the troubles of Alfred Prufrock through the city life to the ocean images that represent the way he moves from a normal life surrounded by people, to distance himself from humanity. Alfred sees himself as a second-rate individual after emotionally distancing himself from life and other human beings. He is absorbed in an inferiority complex and isolates himself from life. In addition, he is concerned with ageing in Eliot’s assertion, â€Å"With a bald spot in the middle of my hair — (They will say: â€Å"How his hair is growing thin!†)†. The transitions in the poem are mostly emotional rather than reasonable, as evidenced by the irregular reflections of the narrator. Even so, his enable Eliot to present the frustrations of a middle-aged man who cannot voice opinions, and eventually does not say anything. At times, it is hard to determine whether Prufrock is on his way to act, or whether it is visions running through his mind. This is evident in the line, â€Å"pair of ragged claws / Scuttling across the floors of silent seas†; the yellow fog that â€Å"rubs its back upon the window panes†; the evening â€Å"spread out against the sky / Like a patient etherized upon a table.† The stylistic devices and symbolism does not help much in his quest to express himself. His environment does not look friendly at all. Eliot tries to say that there cannot be a meaningful existence in the modern world full of characters who are careless about their surroundings or are too afraid to raise their opinions on matters that affect the society. The poem represents the disappointment and disheartened desires

Leadership in Customer Service Article Example | Topics and Well Written Essays - 750 words

Leadership in Customer Service - Article Example There are so many kinds and interpretations of a leader, but which one does it take to make a customer-service-driven business successful? Leadership needs to have a vision of what is wanted to achieve. Leaders possess not only this but are driven by passion—the strength and the energy to work against the odds to achieve the vision (Williams, 2005). Great leaders delegate and empower. Leaders do not just pin point on people and tell them what to do instead they create structure, allocate responsibility, help create systems, provide support and training and resources, and empower subordinates to make decisions thus making them feel significant in the business group. Through empowerment, a leader is set differently from an authoritarian. A leader does not dictate but respect employees and treats these people as customers as well. Great leaders sometimes have to take tough decisions but there's always respect for the subordinates (Williams, 2005). Workers are encouraged to: participate in the action plan; develop awareness of the goals; participate in the change plan; have reasonable expectations and attitude. Communication flow is always open to a leader and is never one way. Successful business leaders are always keeping their people informed thus key performance indicators are displayed; targets are set, accomplished and celebrated. Everyone is made to feel as part of a community to create a sense of unity (Williams, 2005). A leader motivates people to do what is important and leads an example. There's a famous story about a group of visitors to Disney who was walking in the Magic Kingdom when they saw a grey-haired man walk out of his way to pick up a piece of litter. One of the members of the group approached the man and asked, "How many custodians are there here?" The man replied, "45,000". The guest was surprised at so many.